Version Date: [03/01/2017]
Welcome to the HealthDirectory.com! A World Of Health Resources At Your Fingertips!
PLEASE READ THESE TERMS CAREFULLY. You may not use the Site or Services if you do not accept these Terms and must discontinue use and exit immediately.
We reserve the right, in our sole discretion to: (i) change these Terms at any time, and (ii) make changes to the Site or Services (including removing or editing content or a discontinuation of some or all of the Site’s or Services’ features or functionality). Modifications to these Terms shall be effective after posting on the Site. Please check the Site regularly for any such changes which you agree to by continuing to use this Site or Services.
2. ELIGIBLE USERS
You certify that you are legally permitted to access and use the Site and the Services. Our Site and Services are only available to individuals who are legally capable, authorized and legally permitted to access and use them. If you are using the Site or Services on behalf of an organization you represent that you are duly authorized to do so. We reserve the right to refuse access to, or use of our Site and/or Services to anyone, at any time, in our sole discretion. It is your responsibility to ensure that your use of the Site and Services complies with all applicable laws.
All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Site. If you are a minor, you must have your parent or guardian read and agree to these Terms prior to you using the Site. Persons under the age of 13 are not permitted to register for the Site or use the Services.
3. REGISTRATION & YOUR ACCOUNT
- 3.1 You may use the Site without registering. However, to use certain Services, such as placing a professional or product listing, you must register on the Site and create an account. Registration is also required should you wish to write a review or submit Content (defined below). You will be asked to provide information such as your real name, active email address and chosen password. You agree to keep your password confidential at all times and not to share with any third parties.
3.2 Healthcare professionals who wish to create a professional listing must submit the following information:
- Profile photograph
- Age, Gender and Professional Title
- Current office address
- Specialization and Certifications
- Education Credentials including State(s) of License, License Number(s) and Years of Practice
- Insurance Coverage (if you are required to carry insurance)
- Government Issued Identification (e.g., driver’s license)
3.3 You are responsible for all activities under your account. You must:
- safeguard your username and password at all times;
- provide accurate and current information upon registration and ensure that your information remains current and up-to-date at all times;
- use your account in accordance with these Terms and not allow use or access by any third party; and
- use your account for lawful and authorized purposes only.
- 3.4 You acknowledge that an essential condition of your use of the Site and Services is that if you register and create an account, you must provide correct, complete, current and accurate information and keep such information current and updated at all times. We reserve the right, without notice or liability to you, to suspend or terminate your account and refuse any and all access and use of the Site and Services, should we in our sole discretion determine that you have provided any information that is false, misleading, inaccurate or incomplete.
Charges for Services will be in accordance with our fee schedule posted on the Site, and shall be effected via credit card, debit card, third party payment gateway, or other method as determined by us from time to time (the “Payment Method”). Fees may be charged on a one-time or recurring basis as will be agreed by you. Recurring charges will be subject to automatic renewal without the requirement of prior notification or authorization in each instance. Charges for renewal periods shall be calculated at the prevailing rates then offered by us. You agree to such automatic renewals and charges to your Payment Method, subject to you notifying us with reasonable advance notice of cancellation of any automatic renewal. We reserve the right to suspend the display of any Content in the event you fail to make timely payment hereunder. All payments shall be made in U.S. dollars. You shall be responsible for all taxes due on the fees payable under these Terms, including interest and penalties thereon (exclusive of taxes based on our net income), which taxes shall include, without limitation, any direct or indirect local, state, federal or foreign taxes, levies, duties or similar governmental assessments of any nature, including value-added, sales, use or withholding taxes.
All payments are final and non-refundable. If you cancel, your Content, advertisement, placement or other order will continue until the end of the paid period.
6. PERSONAL INFORMATION OBTAINED
You agree that, with respect to other users' personal information that you obtain through the Site or through any Site-related communication or any Site-facilitated transaction, we have granted to you a license to use such information only for: (a) any Site-related communications that are not unsolicited commercial messages, (b) using Services offered through the Site, and (c) any other purpose that a user expressly agrees to after you tell them the purpose you would like to use it for. In all cases, you must give users an opportunity to remove themselves from your address book or database and a chance to review what information you have collected about them. In addition, under no circumstances, except as defined in this provision, can you disclose personal information about another user to any third party without both our consent and the consent of the other user.
7. THIRD PARTY WEBSITES AND CONTENT
The Site contains (or you may be sent through the Site or the Services) links to other websites ("Third Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software and other content or items belonging to or originating from third parties (the "Third Party Content"). Such Third Party Websites and Third Party Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third Party Websites accessed through the Site or any Third Party Content posted on, available through or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Websites or the Third Party Content. Inclusion of, linking to or permitting the use or installation of any Third Party Website or any Third Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third Party Websites or to use or install any Third Party Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party.
8. SUBMITTING CONTENT
8.1 Any and all Content you submit to us is at your sole discretion. "Content" includes but shall not be limited to, text, reviews, opinions, suggestions, comments ideas, images and photographs. You acknowledge that some Content you voluntarily provide to us may be displayed on the Site and made available to the Site's users. For example, your name, office address, photo, and other information (professional, license and education) shall be displayed on the Site.
8.2 You represent and warrant that you have and will continue to have all necessary rights required to use and to enable us to use Content you submit or upload to the Site or via the Services. You are responsible for any and all Content submitted by you.
8.3 You agree not to submit any Content that is false, deceptive, misleading, infringes any intellectual property rights or violates any laws, are in any way defamatory, obscene, unlawful, harmful, offensive, sexually lewd, or inappropriate or infringes the rights of a third party or may have the effect of being harassing, threatening, abusive or hateful or that otherwise degrades or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability. You are solely responsible for your Content you upload and submit to the Site and/or via the Services and for the consequences of posting or publishing such material.
8.4 We reserve the right to classify Content on the Site in a more suitable category if in our sole discretion we find that it has been incorrectly classified. We also reserve the right to include advertising on pages which contain your Content, and you waive any right to compensation arising from such advertising.
8.5 By uploading, posting or otherwise submitting Content to the Site or via the Services, you grant us an irrevocable, perpetual, non-exclusive, royalty-free, transferable, assignable, sub-licensable and worldwide license, to use, reproduce, distribute, transmit, prepare derivative works of, display, make available to the public and perform such Content through the Site and the Services and to allow others to do so. You grant us these rights whether we perform or exercise such rights through the Internet, any mobile device or otherwise, in any media formats and through any media channels. You hereby waive any monetary rights and moral rights you may have with respect to any Content.
8.6 We shall have the right, but shall not be obligated to, monitor and review all Content submitted to us. We reserve the right to:
- censor, edit, delete or remove Content which we in our sole discretion deem inappropriate or contrary to these terms
- remove Content from the Site or Services at any time, for any reason (including upon receipt of claims or allegations from third parties or authorities)
- cancel access to repeat infringers
You are not entitled to demand that we restore any removed Content.
9. USE OF CONTENT
9.1 Use of the Site and Services, including all Content, is at your own risk. Content on the Site may contain inaccurate, misleading or deceptive information and may contain errors or omissions or links to other websites over which we have no control. Content is provided without endorsements, warranties or guarantees of any kind by Health Directory. You acknowledge and agree that the Site significantly contains user-generated Content. Our employees, officers, directors, shareholders, affiliates, agents, representatives or suppliers shall not be liable or responsible for any opinion, advice, information, materials or statements made or displayed on the Site that is user-generated Content. Under no circumstances will we be liable for any loss or damage caused by your reliance on such information contained on the Site. We shall not be responsible or liable for which users use the Site and submit or generate any Content or misuse by any third party of information made public by display on the Site.
9.2 You expressly agree that we have no obligation to pre-screen, screen or monitor users of the Site or Services. However, we reserve the right to do so and to remove, edit or delete any Content without notice or liability or an obligation to restore any such Content.
9.3 All materials displayed or performed on the Site and/or via the Services and the Site and the Services themselves are copyright protected. You shall comply with all copyright notices, information, and restrictions contained in any Content accessed through the Site and/or the Services. Copying, using or storing Content other than noncommercial use is strictly prohibited unless you obtain our express prior written permission or from the copyright holder identified in such Content's copyright notice.
10. PROHIBITED USE
10.1 The following is strictly prohibited:
- Impersonation of any person or entity or provision of false information;
- Falsely stating or otherwise misrepresenting your affiliation with any person or entity;
- Copying, modifying, altering, adapting, making available, translating, porting, reverse engineering, decompiling, or disassembling any portion of the Site and/or the Services in any way, except as expressly permitted under the terms of this Agreement;
- Deriving income from the use or provision of your account or password to a third party, whether for direct commercial or monetary gain or otherwise. Your password must remain confidential at all times.
- Infringing the copyright, trademark, propriety rights of Health Directory or others;
- Use the Site or the Services to harass, abuse, threaten or otherwise infringe or violate the rights of others;
- Use of technology or other means to access our computer network, unauthorized content or non-public spaces;
- Introducing or attempting to introduce viruses or any other harmful code, files or programs or using any device, software, routine or other means to interfere, interrupt or otherwise or limit the functionality or proper working condition of the Site or Services including damaging, disabling, overburdening or otherwise impairing our servers or networks;
- Reproducing, selling, trading, reselling or exploiting for any commercial purpose, any portion of the Site or Services;
- Failing to comply with applicable State or Federal laws including those regarding online conduct and acceptable content;
- Engaging in or encouraging others to engage in criminal or unlawful conduct or breach these Terms including misuse of the Site or Services for illegal or unauthorized purposes;
- advertising to, or solicitation of, any user to buy or sell any products or services, unless authorized by us;
- systematic retrieval of data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from us;
- offering any contest, giveaway or sweepstakes without our prior written consent;
- posting anyone’s identification documents or sensitive financial or health information, or otherwise revealing any personal information about another individual, including another person's address, phone number, e-mail address, credit card number or any information that may be used to track, contact or impersonate that individual;
- using any information obtained from the Site in order to harass, abuse, or harm another person;
- except as may be the result of standard search engine or Internet browser usage, using or launching, developing or distributing any automated system, including, without limitation, any spider, robot (or "bot"), cheat utility, scraper or offline reader that accesses the Website, or using or launching any unauthorized script or other software;
- violating any laws and regulations, including, without limitation, laws regulating marketing, advertising, security, and privacy, such as the Telephone Consumer Protection Act (including the Telemarketing Sales Rule and “Do Not Call” regulations), the Federal Trade Commission Act, the CAN-SPAM Act of 2003, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and all other related federal and state laws and regulations.
10.2 We reserve the right at our sole discretion to deny access to anyone to the Site or Services at any time and for any reason, including, but not limited to, for breach of these Terms. We may also in our discretion terminate or suspend any and all Services and access to the Site, without prior notice or liability to you. In such event any Content uploaded or submitted to the Site or the Services may not be removed or deleted and we reserve our right to continued exercise of our license to the Content granted to us by you.
11. INTELLECTUAL PROPERTY
11.1 "Health Directory", the Health Directory logo and all other trademarks, service marks, graphics and logos used in connection with the Site and Services are trademarks or registered trademarks of Health Directory, LLC or its licensors. No marks may not be copied, imitated or used, in whole or in part, without our express prior written permission.
11.2 All Content, including but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of such Content, contained on the Site or in the Services, is owned or licensed by or to Health Directory, LLC. All such Content is protected by trade dress, copyright, patent, trademark or other intellectual property laws and rights.
11.3 Nothing contained in these Terms shall be construed as conferring by implication any licence or right to use any trade mark, patent, design right or copyright of Health Directory, LLC or of any third party. All rights are reserved.
12. APP LICENSE
If you are accessing the Services via a mobile application, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the application on wireless handsets owned and controlled by you, and to access and use the application on such devices strictly in accordance with the terms and conditions of this license. You shall use the application strictly in accordance with the terms of this license and shall not: (a) decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the application; (b) make any modification, adaptation, improvement, enhancement, translation or derivative work from the application; (c) violate any applicable laws, rules or regulations in connection with your access or use of the application; (d) remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of Company or its affiliates, partners, suppliers or the licensors of the application; (e) use the application for any revenue generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended; (f) make the application available over a network or other environment permitting access or use by multiple devices or users at the same time; (g) use the application for creating a product, service or software that is, directly or indirectly, competitive with or in any way a substitute for the application; (h) use the application to send automated queries to any website or to send any unsolicited commercial e-mail; or (i) use any proprietary information or interfaces of Health Directory or other intellectual property of ours in the design, development, manufacture, licensing or distribution of any applications, accessories or devices for use with the application.
13. TERMS FOR APPLE AND ANDROID DEVICES
The following terms apply when you use a mobile application obtained from either the Apple Store or Google Play to access the Services. You acknowledge that this Agreement is concluded between you and us only, and not with Apple Inc. or Google, Inc. (each an “App Distributor”), and we, not an App Distributor, are solely responsible for the application and the content thereof. (1) SCOPE OF LICENSE: The license granted to you for our application is limited to a non-transferable license to use our application on a device that utilizes the Apple iOS or Android operating system, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor terms of service. (2) MAINTENANCE AND SUPPORT: we are solely responsible for providing any maintenance and support services with respect to our application, as specified in these Terms, or as required under applicable law. You acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to our application. (3) WARRANTY: we are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of our application to conform to any applicable warranty, you may notify an App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for our application, and to the maximum extent permitted by applicable law, an App Distributor will have no other warranty obligation whatsoever with respect to our application, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be our sole responsibility. (4) PRODUCT CLAIMS: You acknowledge that we, not an App Distributor, are responsible for addressing any claims of yours or any third party relating to our application or your possession and/or use of our application, including, but not limited to: (i) product liability claims; (ii) any claim that our application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. (5) INTELLECTUAL PROPERTY RIGHTS: You acknowledge that, in the event of any third party claim that our application or your possession and use of our application infringes a third party’s intellectual property rights, the App Distributor will not be responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim. (6) LEGAL COMPLIANCE: You represent and warrant that (i) you are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. government list of prohibited or restricted parties. (7) THIRD PARTY TERMS OF AGREEMENT: You must comply with applicable third party terms of agreement when using our application, e.g., if you have a VoIP application, then you must not be in violation of their wireless data service agreement when using our application. (8) THIRD PARTY BENEFICIARY: We and you acknowledge and agree that the App Distributors, and their subsidiaries, are third party beneficiaries of this Agreement, and that, upon your acceptance of these Terms, each App Distributor will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary thereof.
14. GUIDELINES FOR REVIEWS
We may accept, reject or remove reviews in its sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Those persons posting reviews should comply with the following criteria: (1) reviewers should have firsthand experience with the person/entity being reviewed; (2) reviews should not contain: offensive language, profanity, or abusive, racist, or hate language; discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation or disability; or references to illegal activity; (3) reviewers should not be affiliated with competitors if posting negative reviews; (4) reviewers should not make any conclusions as to the legality of conduct; and (5) reviewers may not post any false statements or organize a campaign encouraging others to post reviews, whether positive or negative. Reviews are not endorsed by us, and do not represent the our views or of any affiliate or partner of ours. We do not assume liability for any review or for any claims, liabilities or losses resulting from any review. By posting a review, the reviewer hereby grants to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable and sublicensable license for use to reproduce, modify, translate, transmit by any means, display, perform and/or distribute all content relating to reviews.
15. OUR LIABILITY & DISCLAIMER
THE SITE AND SERVICES ARE PROVIDED ON AN AS IS AND AS AVAILABLE BASIS. USE IS SOLELY AT YOUR OWN RISK. WE SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, REGARDLESS OF THEORY OF LAW, RESULTING FROM OR ARISING OUT OF USE OF THE SITE OR SERVICES, OR THE USE OR INABILITY TO USE THE SITE OR SERVICES, EXCEPT WHERE LIABILITY IS MANDATORY, IN WHICH EVENT LIABILITY FOR DAMAGES SHALL BE LIMITED TO TWENTY-FIVE US DOLLARS ($25). IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA OR PROFIT, OR DUE TO BUSINESS INTERRUPTION,) ARISING OUT OF THE USE OR INABILITY TO USE CONTENT, THE SITE OR THE SERVICES WHICH ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR."
You agree to defend, indemnify and hold us, our subsidiaries, and affiliates, and their respective officers, agents, partners and employees, harmless from and against, any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of your Content, use of the Services, and/or arising from a breach of these Terms and/or any breach of your representations and warranties set forth above. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
17. APPLICABLE LAW
17.1 These Terms shall be governed by and construed in accordance with the laws of the State of Maryland without regard to the conflict of laws provisions thereof. You expressly agree that exclusive jurisdiction for any claim or dispute arising in connection with these Terms resides in the applicable federal or state courts located in Howard County, State of Maryland and you further agree and expressly consent to submit to such jurisdiction. Application of the United Nations Convention on Contracts for the International Sale of Goods is excluded from these Terms. Additionally, application of the Uniform Computer Information Transaction Act (UCITA) is excluded from these Terms. You will be liable for any attorneys' fees and costs if we have to take any legal action to enforce this Agreement.
17.2 BY ACCEPTING THE TERMS OF THIS AGREEMENT, YOU WAIVE YOUR RIGHT TO A TRIAL BY JURY AND YOU EXPLICITLY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT. YOU AGREE THAT REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO USE OF THE SITE OR THIS AGREEMENT MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE OR BE FOREVER BARRED.
19. DISPUTES BETWEEN USERS
If there is a dispute between users of the Site, or between users and any third party, you understand and agree that we are under no obligation to become involved. In the event that you have a dispute with one or more other users, you hereby release us, our officers, employees, agents and successors in rights from claims, demands and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes and/or the Services.
20. ELECTRONIC CONTRACTING
Your use of the Services includes the ability to enter into agreements and/or to make transactions electronically. YOU ACKNOWLEDGE THAT YOUR ELECTRONIC SUBMISSIONS CONSTITUTE YOUR AGREEMENT AND INTENT TO BE BOUND BY AND TO PAY FOR SUCH AGREEMENTS AND TRANSACTIONS. YOUR AGREEMENT AND INTENT TO BE BOUND BY ELECTRONIC SUBMISSIONS APPLIES TO ALL RECORDS RELATING TO ALL TRANSACTIONS YOU ENTER INTO RELATING TO THE SERVICE, INCLUDING NOTICES OF CANCELLATION, POLICIES, CONTRACTS, AND APPLICATIONS. In order to access and retain your electronic records, you may be required to have certain hardware and software, which are your sole responsibility.
These Terms constitute the entire agreement between you and us regarding the use of the Site and Services. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in this Agreement are for convenience only and have no legal or contractual effect. These Terms operate to the fullest extent permissible by law. These Terms and your account may not be assigned by you without our express written consent. We may assign any or all of its rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. Upon our request, you will furnish us any documentation, substantiation or releases necessary to verify your compliance with these Terms. You agree that these Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of this Agreement and the lack of signing by the parties hereto to execute this Agreement. Any provisions of these Terms that, in order to fulfill the purposes of such provisions, need to survive the termination or expiration of these Terms, shall be deemed to survive for as long as necessary to fulfill such purposes.
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us as set forth below or, if any complaint with us is not satisfactorily resolved, and you are a California resident, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs in writing at 400 "R" Street, Sacramento, California 95814 or by telephone at 1-916-445-1254.
If you have any questions or comments, please contact us at email@example.com